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Enterprise Customer Success Manager: AI-Driven
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-14
Listing for:
Snatch UP Jobs
Full Time
position Listed on 2026-03-14
Job specializations:
-
IT/Tech
CRM System, Technical Support -
Customer Service/HelpDesk
CRM System, Technical Support
Job Description & How to Apply Below
Location: New York
A leading SaaS company based in New York is seeking a Customer Success Manager to help enterprise marketing teams leverage generative AI for their business outcomes. This role goes beyond support, requiring the successful candidate to serve as a trusted advisor, guide customers on AI integration, and analyze usage data to drive growth. Candidates should have over 3 years of experience in a customer-facing role within a SaaS company, possessing strong analytical skills and proficiency in Excel.
Familiarity with SQL and CRM tools is a plus.
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