UX Research Intern

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton.

For more information, visit  or follow us on Linked In.

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in‑office days for team or company events.

As a Product Research Intern at Ironclad, You’ll be building a platform that lets legal teams scale themselves and their businesses 100x more effectively, bringing a two‑thousand‑year‑old profession into the digital age. You’ll be focused on high impact research—not only will you be able to run studies, you’ll also be learning how to translate insights into product decisions.

We are seeking a UX Research Intern eager to drive impact and ship projects that benefit the organization and our users. You will integrate into design teams—spanning areas like AI, Workflow, or Platform—and deliver projects that support enterprise customers globally.

The internship is designed for someone who wants to understand how research operates at a systems level and learn how research creates impact.

We offer a hands‑on environment where you will get to be at the forefront of decision‑making for our end‑to‑end CLM platform. Come help us shape the future of our product and design culture.”

• Help design and build a centralized research repository

  • Organize past studies, insights, and artifacts into a searchable structure

  • Develop tagging systems and taxonomy of frameworks

  • Improve discoverability and reusability of research knowledge

• Create and standardize research templates

  • Build reusable templates for surveys, usability testing, interview guides, and reporting structures

  • Document research workflows and best practices

• Collaborate with mentors and teammates to break down ambiguous problems into clear, scoped projects you can execute on during the internship.

• Work across the stack (frontend, backend, or services) depending on team needs and your interests, with guidance from your mentor and manager.

• Instrument and monitor your work in production
  , using metrics and logs to understand impact and reliability, and help debug issues when they arise.

• Contribute to team culture
  , documentation, and best practices so future interns and engineers can build on what you’ve shipped.

• Interest in UX research

• Currently pursuing a Bachelor’s, Master’s, or equivalent degree in Social Sciences, Computer Science, Design, or a related technical field, with an expected graduation date after the internship term.

• Demonstrated experience through projects, internships, hackathons, or open‑source contributions where you used user research to influence decision‑making.

• Strong problem‑solving skills and synthesis skills — you break down ambiguous problems, ask thoughtful questions, and move ideas forward collaboratively.

• Clear, kind communicator who enjoys working in cross‑functional teams and can explain translate concepts for stakeholders.

• Excited to learn about contracts, legal workflows, and AI‑powered productivity tools
  , even if you don’t have prior domain experience.

• Embody Ironclad’s values of drive, intent, integrity, and empathy in how you work and collaborate.

• Forma…