User Experience Researcher

Company Description

Dossier is a mission-driven brand focused on making premium fragrances accessible to everyone by offering clean, ethical, and high-quality alternatives to iconic perfumes at fair prices. Established in New York, Dossier is committed to transparency, with its fragrances crafted in Grasse, the world’s perfume capital, to the highest standards. We are a fast-growing team of passionate individuals excited to challenge industry norms and redefine how people shop for perfumes.

At Dossier, inclusivity, sustainability, and quality are at the core of everything we do.

We are seeking a passionate and detail-oriented User Experience Researcher to join our team. In this full-time, on-site role based in New York, NY, you will be responsible for conducting user research to inform product design and development. Your day-to-day tasks will include planning and executing research studies, analyzing user interactions and feedback, collaborating with cross-functional teams, and applying design thinking methodologies to enhance user experiences.

You will help turn insights into actionable recommendations that guide the creation of user-friendly and customer-centric designs.

• Proficiency in User Research and UX Research methodologies
• Knowledge and application of Human-Computer Interaction and Design Thinking principles
• Strong Analytical Skills to interpret research data and identify trends
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Bachelor’s degree in Human-Computer Interaction, Design, Psychology, or a related field
• Experience in a consumer-facing industry or e-commerce is a plus
• Familiarity with usability testing tools and methodologies
• A passion for delivering exceptional user experiences and driving customer satisfaction