Hubspot Specialist

Hi, we’re AMBOSS and we’re searching for a Hub Spot Specialist to be a core driver of our CRM excellence.

AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2011 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US.

Our offices are located in Berlin, Cologne, New York, and Cagliari.

Working closely with our Hub Spot Lead, you will be the technical heartbeat of our portal turning strategic goals into functional workflows, clean data, and seamless user experiences for our global teams.

This is a high-impact role for a technical power-user. You won’t just be fulfilling tickets; you’ll be a proactive problem-solver, supporting optimization plans and ensuring that our 200+ users in Sales, Marketing, and Accounting have a platform that truly empowers them. If you thrive at the intersection of technical execution and cross-functional collaboration, this is the place for you.

Support Portal Governance: Act as an administrator for Hub Spot, managing day-to-day configuration, user permissions, and system health.

Execute the

Roadmap:

Partner with the Hub Spot Lead to turn business requirements into reality, building complex workflows, custom properties, and automated sequences.

Streamline Operations: Architect and execute data-driven portal audits; partner with Hubspot Lead to implement high-impact optimizations that streamline workflows and bridge strategic deficits.

Enable the Team: Act as a go-to resource for Hub Spot users across the globe, delivering training and creating documentation to ensure high-quality platform adoption.

Bridge the Departments: Collaborate with Sales, Marketing, and Accounting to identify new use cases and ensure Hub Spot supports their specific KPIs and goals.

Master the Data Flow: Manage system architecture and data integrity through proactive clean-ups, de-duplication, and monitoring of automated data flows.

Drive Transparency: Define and maintain reporting processes for every major change, ensuring stakeholders always see the impact of new implementations.

Stay Ahead of the Curve: Deep-dive into Hub Spot’s constant stream of updates, testing new features and advocating for their adoption where they add value to AMBOSS.

Hub Spot Expertise: 2-3 years of hands-on, multi-Hub admin experience at scale, working within the paid versions of Hub Spot Sales, Marketing, and/or Operations Hubs.

Hub Spot Certifications
:
Certifications in Marketing Hub, Sales Hub, or Operations Hub are a nice to have and will strengthen your application

Cross-Tool Proficiency: Skilled in using Miro for process mapping and Notion for project management and documentation; you are naturally "tool-agnostic" and quick to learn new software.

Autonomy: You have the technical confidence to look at a request, see the "bigger picture," and suggest a more efficient architectural path forward.

Consultative Mindset: Comfort in a "front-facing" role – whether you’re troubleshooting for a colleague or presenting a new feature to a global team.

Fluent in English: Strong written and spoken communication skills to support our international team.

A Structured Approach: You have exceptional organizational skills with a commitment to documenting processes so they are transparent and scalable for all stakeholders.

Analytical Eye: A genuine enjoyment for data accuracy and the "nuts and bolts" of how CRM systems integrate with broader business goals.

Collaborative Spirit: You thrive supporting cross-functional teams to achieve their goals through smarter tooling.

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial,…