Pre-Sales Engineer

About Chaps Vision

Chaps Vision is a global leader in AI and data solutions. The company is at the forefront of transitioning to a world where AI agents not only assist, but execute tasks autonomously, profoundly transforming businesses, governments, and economies. Chaps Vision's mission is to support public and private organizations in their transition to AI, providing them with agents that augment human capabilities, facilitate the creation of applications without programming, and perform complex tasks to unlock unlimited innovation potential.

Trusted by more than 2,000 customers in 40 countries, Chaps Vision delivers industry solutions through its flagship platforms:
Argon

OS, Sinequa, and Chaps Agents. The company is recognized for its innovation, ethical commitment and rapid growth, supported by leading European investors and a unique acquisition-driven operating model.

If you're passionate about the future of intelligent search, trusted AI, and enterprise knowledge mining, now is the perfect time to join a company that drives innovation on a global scale.

As a Pre-Sales Engineer, you will play a critical role in helping prospects and customers understand the value of Sinequa and how it can solve their most critical challenges. You’ll be part of a collaborative, high-energy team that values curiosity, ownership, and continuous learning. You will partner closely with Sales Managers to guide organizations through their evaluation journey - from initial discovery to technical validation.

You will lead product demonstrations, manage proof-of-concept cycles, and provide expert guidance on how to tailor the product - including RAG, agents, and workflows - to meet specific business needs. You are both a technical expert and a trusted advisor. You seamlessly bridge the gap between business and technology, translating customer requirements into impactful solutions and ensuring a smooth path to adoption.

• Engage with prospects to gather technical and business requirements during discovery sessions.
• Configure and customize the product - including AI/NLP models, data connectors, and Generative AI workflows - to align with customer requirements and maximize business value.
• Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs.
• Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases.
• Advise prospects on best practices for enterprise search, AI usage, and data access strategies.

• Serve as a subject matter expert on Sinequa’s product, security standards and integration capabilities.
• Articulate technical benefits and capabilities of the product in alignment with customer use cases.
• Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content.
• Provide technical input during RFP/RFI processes and respond to prospect questionnaires.

• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives.
• Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product.
• Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases.
• Act as a trusted advisor throughout the technical evaluation process.

• Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations.
• Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value.
• Serve as the voice of the customer by working cross-functionally with Product, Engineering, and R&D to influence roadmap priorities, resolve issues, and advocate for feature enhancements.

• Confidently tailor technical presentations and demos across diverse verticals.
• Manage multiple active opportunities at various stages of the sales cycle.
• Adapting to customer needs and fast-changing technical environments.
• Contribute to the evolution of our verticalized solutions in strategic industries such as private equity, legal, and consulting.

• Bachelor’s or Master’s Degree from an accredited institution in a technical field (CS/IS/IT, Engineering)
• 5+ years of experience in an engineering / technical role
• Experience in a client facing role (internal or external customers) or strong desire to work closely with customers.
• Strong collaboration skills, with an understanding of the importance of timely and effective problem-solving.
• Excellent oral and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Ability to work in a fast paced, team…