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Software Engineer, IT Consultant, Systems Analyst

Job in New York, New York County, New York, 10261, USA
Listing for: Alldus
Full Time position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

We are seeking a skilled Service Now Developer specializing in Strategic Portfolio Management (SPM) to design, develop, and optimize solutions on the Service Now platform. The ideal candidate will have deep experience implementing and customizing SPM modules to support portfolio planning, demand management, project execution, and resource management. You will work closely with stakeholders across IT and business teams to deliver scalable solutions that improve visibility, governance, and delivery of strategic initiatives.

Key Responsibilities
  • Design, develop, and configure solutions within the Service Now Strategic Portfolio Management (SPM) suite.
  • Implement and customize SPM modules such as Demand Management, Project Portfolio Management (PPM), Resource Management, and Agile Development.
  • Develop workflows, business rules, UI policies, client scripts, and integrations to support portfolio and project management processes.
  • Collaborate with business stakeholders to gather requirements and translate them into scalable Service Now solutions.
  • Build dashboards and reports to provide visibility into portfolio performance, resource utilization, and project delivery.
  • Integrate Service Now with third-party tools and enterprise systems using REST/SOAP APIs and integration frameworks.
  • Participate in platform upgrades, testing, and deployment activities.
  • Follow Service Now best practices and ensure solutions are maintainable, secure, and scalable.
  • Provide technical guidance and documentation for SPM implementations.
  • Support continuous improvement initiatives and optimization of existing SPM capabilities.
Required Qualifications
  • 3+ years of Service Now development experience.
  • Hands-on experience implementing Service Now SPM / PPM modules
    .
  • Strong knowledge of Service Now platform development including:
  • Business Rules
  • Flow Designer / Workflows
  • Script Includes
  • REST/SOAP integrations
  • Experience with Agile, Waterfall, or hybrid project management methodologies.
  • Experience working with stakeholders to translate business requirements into technical solutions.
Preferred Qualifications
  • Service Now Certified System Administrator (CSA).
  • Service Now Certified Application Developer (CAD).
  • Service Now Certified Implementation Specialist (CIS).
Key Skills
  • Service Now platform development
  • Stakeholder communication and requirement analysis
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