PC Support Technician

Position Title:

PC Support Technician (Desktop Support / IT Support Specialist)

Location:

New York, NY Clearance Requirements:
None Position Status:
Contract (12+ Months) Pay Rate:
Up to $29.84 per hour (Max Pay)

We are seeking a reliable and technically skilled PC Support Technician to join a 24/7 onsite support team in New York, NY. This is a fully onsite role supporting critical operations across multiple facilities, including control centers and backup sites. The selected candidate must be comfortable working the midnight shift (12:00 AM – 8:00 AM) and operating in a fast‑paced, mission‑critical environment.

This role focuses on desktop support, hardware deployment, system administration, and troubleshooting across Windows and Apple environments. You will provide hands‑on technical support, maintain computer hardware and software, and ensure seamless end‑user experience across enterprise systems.

The ideal candidate is proactive, detail‑oriented, and experienced in an enterprise IT support environment.

• Provide 24/7 onsite desktop and technical support in a critical operations environment.
• Install, configure, update, and maintain computer hardware and software.
• Troubleshoot Windows and Apple operating systems.
• Deploy and support desktops, laptops, handheld devices, printers, and peripherals.
• Perform Active Directory account management and system administration tasks.
• Support Microsoft Office Suite, Outlook/Exchange, and enterprise email systems.
• Utilize Service Now (or similar ticketing systems) to track and resolve incidents.
• Troubleshoot networking issues including TCP/IP connectivity and Ethernet cabling.
• Support Cisco networking devices and related infrastructure.
• Assist with Oracle client‑based applications.
• Coordinate technical projects and system upgrades across departments.
• Conduct hardware/software evaluations and technical reviews.
• Lift and move IT equipment as required.
• Maintain strong communication with end users and internal IT teams.

• High School Diploma or equivalent required.
• 3+ years of Desktop Support / PC Support / IT Support experience.
• Strong proficiency with Microsoft Windows (7/8/10), Microsoft Office Suite & Outlook, Active Directory, Service Now or similar ticketing systems.
• Experience supporting Apple/macOS environments.
• Knowledge of networking fundamentals (TCP/IP, Ethernet, Cisco devices).
• Experience with hardware troubleshooting and PC deployment.
• Strong interpersonal and written communication skills.
• Ability to work fully onsite and overnight shift (12 AM – 8 AM).
• Ability to lift and move equipment as needed.

At Seneca Resources, we are more than just a staffing and consulting firm — we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.

Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.