IT Systems Administrator - Data

Division/Department: Facilities Services / IT

Work Schedule: 35 hours per week, Regular, Full Time, (M – F, 9 am – 5 pm)

Location: On-site in the Lower East Side

Exempt Status: Exempt

Salary: $80, Annually

Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services, arts, and health care programs. Building on its 125+ year legacy of innovation and effective programming, Henry Street offers more than 50 programs and is one of New York City’s largest social service agencies.

Reporting to the Director of Information & Technology, the IT Systems Experience Administrator
-Data plays a key role in supporting and enhancing Henry Street’s technology platforms, including Microsoft 365, identity & data systems, servers, endpoint management tools, agency-wide applications, and data protection. This role ensures that data systems operate securely, efficiently, and reliably to deliver a positive user experience across all programs. The administrator supports reporting, system configuration, metadata and retention practices, and on-site user guidance to enable reliable, complaint, and mission-aligned data usage.

• Bachelor’s Degree in IT Related Field
• 5+ years of experience in Data Systems Administration in LAN/WAN environments
• Demonstrated admin proficiency with Microsoft 365, including Teams, SharePoint, One Drive, and Outlook, with admin level familiarity with macOS/iOS.
• Demonstrated Admin proficiency in Microsoft Security and Compliance (Purview and Defender)
• Microsoft Certified in Security Compliance
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to work with diverse populations.

• 5 Years Experience as Lead IT Data Administrator in LAN/WAN environments
• Certified SQL or Data Administrator in an industry-recognized certification
• Microsoft Certifications in Security Compliance
• Microsoft 365 Administrator Certification Strongly Preferred
• Experience assisting users with varying levels of technical knowledge
• Strong critical thinking and problem-solving skills
• 2 Years of Data Protection and Server Infrastructure Management Experience

• Own day-to-day administration of assigned data systems and repositories, ensuring availability, accuracy, and reliability
• Produce, validate, and deliver reports required for program operations, leadership, and compliance
• Manage Data Loss Prevention (DLP) systems through Mimecast and Microsoft Purview
• Execute data quality reviews and remediate data issues within established standards
• Administer and support Microsoft 365 systems, including SharePoint, Teams, One Drive, Microsoft Purview, and related services. Including permissions, metadata, and retention settings assigned
• Create, update, and maintain documentation and runbooks for assigned systems to ensure business continuity
• Ensure compliance with data handling, access, backup, and retention requirements across assigned platforms
• Manage identity and access controls through Azure AD and on-premises Active Directory
• Provide advanced support for escalated technical issues that cannot be resolved by frontline support staff
• Communicate proactively with IT leadership regarding system risks, outages, escalations, and project status
• Independently manage assigned tasks and timelines, escalating risks or blockers promptly
• Participate in technology deployments, upgrades, and organizational IT projects
• Contribute to IT strategy, governance, security practices, and continuous improvement efforts
• Other duties as assigned by the Director of Information & Technology

• Maintain physical ability and stamina to perform position tasks.
• Ability to walk up a six-story walk-up building as needed.
• Sit or stand for prolonged periods; walk, kneel, crouch, stoop, squat, twist, climb, and lift up to 30 pounds.
• Withstand exposure to noise, vibration, cool temperatures, and electrical equipment.
• Ability to work onsite in the Lower East Side.

Equal Opportunity Employer
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