IT Support Technician

Location: New York

• Fast-paced, hands-on role supporting users across a dynamic NYC environment.
• Great opportunity to grow technical skills.

About Our Client

The company operates as a small to medium-sized organization. They are focused on delivering reliable technology solutions and maintaining efficient operations for their clients and employees.

Job Description

• Provide Level 1-2 technical support for desktops, laptops, mobile devices, and peripherals.
• Troubleshoot issues with Windows/macOS, Office 365, VPN, printers, and network connectivity.
• Install, configure, and maintain hardware and software systems.
• Address technical inquiries and document resolutions accurately.
• Assist with network troubleshooting and connectivity issues.
• Support new employee onboarding with hardware and software setup.
• Ensure compliance with company technology policies and standards.
• Collaborate with team members to resolve complex technical issues.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful IT Support Technician should have:

• Proficiency in troubleshooting Windows/macOS, Office 365, and VPN systems.
• Knowledge of hardware and software installation and configuration.
• Strong problem-solving skills and attention to detail.
• Experience with network connectivity and printer troubleshooting.
• Ability to document technical issues and resolutions effectively.
• Team-oriented mindset with a focus on collaboration.

What's on Offer

• Hourly pay between $27 and $33 USD.
• Located in NYC, on-site 5 days a week.
• Temporary position with opportunities to gain valuable experience in the business services industry.
• Hands-on role with exposure to a variety of technical challenges.
• Chance to work within a medium-sized organization with a focus on technology solutions.

* This position does not provide sponsorship to work in the US now or in the future.
* If you are passionate about technology and looking for a temporary opportunity as an IT Support Technician, we encourage you to apply today!

Contact

Lexi Gartenberg

Quote job

JN-978