Product Manager

At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you'll find:

• A culture that backs you
  – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.
• Work that matters
  – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
• Room to grow
  – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

We are seeking a dynamic and strategic Product Manager to lead the development and execution of analytics-driven products and solutions. This role requires a strong understanding of statistical modeling, telemetry data analysis, and capacity planning, along with awareness of market trends and customer needs to deliver innovative and reliable products.

The ideal candidate will have experience in analytics product development, working closely with data scientists, engineers, and business stakeholders to bring telemetry anomaly detection and capacity planning solutions to market.

Reporting to our Group Product Manager, this role offers a hybrid work schedule based in our London HQ.

Large scale telemetry data discovery, analytics and visualisation

• Ensure solutions are AI-ready so that agents can interact seamlessly with data and models.
• Telemetry capacity forecasting and anomaly detection to anticipate system load, detect irregularities, and prevent failures.
• Historical threshold analysis for metrics, logs, and traces to establish baselines and identify deviations over time.
• Dynamic, high-performance visualizations capable of displaying and exploring large volumes of telemetry data.
• Self-service analytics workbench empowering internal teams and customers to run anomaly detection and statistical models independently.
• Automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents for faster root-cause analysis.
• Data retention and lifecycle optimization with analytics-driven policies that balance storage costs against long-term insight value.

Requirements

• 5+ years of
  product management experience
  in
  observability, analytics, or IT operations
  , ideally within
  highly regulated industries
  .
• Understanding of
  IT architectures
  across areas such as trading systems, core applications, risk management, and fraud detection.
• Experience working with
  monitoring, analytics, or automation solutions
  that improve operational insight and performance.
• Familiarity with
  telemetry data
  (metrics, logs, traces) and
  infrastructure monitoring concepts
  .
• Awareness of
  data analytics and automation practices
  related to performance, forecasting, or anomaly detection.
• Solid technical foundation or understanding of
  software delivery, infrastructure, and Dev Ops practices
  .

You will benefit from having:

• Awareness of
  real-time data processing and streaming concepts
  used in telemetry and capacity planning.
• Familiarity with
  cloud-native and hybrid architectures
  used in modern, large-scale environments.
• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Please note that the ITRS Recruitment portal is powered by Workable.
Use of the portal is subject to the following privacy policy: