Solutions Architect, Namer RRCG Ecommerce Solution Architecture

Description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, compelling technology, and support. We dive deep to understand each customer's unique challenges — from peak-season scalability to omnichannel commerce transformation — then craft innovative solutions that accelerate their success.

This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

As a trusted customer advocate, the Solutions Architect will help ecommerce and retail organizations within the Retail, Restaurants & Consumer Goods (RRCG)
** vertical understand best practices around advanced cloud-based solutions, and how to migrate and modernize existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad adoption of AWS within enterprise ecommerce.

The ability to connect technology with measurable business value is critical to a Solutions Architect. You should have a demonstrated ability to think strategically about business, products, and technical challenges unique to the ecommerce and retail space — including high-traffic commerce platforms, digital storefronts, supply chain systems, and personalization engines.

Here are some other qualities we are looking for

• At AWS, we have a credo of "Work hard. Have fun. Make history." In this role, you will love what you do and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
• Enjoy working with large, global ecommerce customers. You will have a passion for educating, training, designing, and building cloud solutions for some of the most innovative and demanding retail and ecommerce companies in the world.
• Have a strong understanding of large-scale commerce solutions. You will enjoy keeping your existing technical skills honed and developing new ones — from high-availability storefronts and order management systems to real-time inventory and AI-driven personalization — so you can make contributions to deep architecture discussions.

Key job responsibilities

• Ensure success in building and migrating ecommerce applications, platforms, and services onto AWS — including commerce engines, digital experience layers, fulfillment systems, and data pipelines.
• As part of the RRCG account management team, formulate and execute a technical strategy aligned to the unique growth and transformation goals of East Coast ecommerce customers.
• Educate customers on the value proposition of AWS for retail and ecommerce workloads, and participate in deep architectural discussions to ensure solutions are designed for peak-traffic resilience, cost efficiency, and rapid innovation.
• Conduct one-to-few and one-to-many enablement sessions to transfer knowledge to ecommerce customers considering or already using AWS — covering topics such as GenAI-powered personalization, real-time analytics, and cloud-native commerce architectures.
• Capture and share best-practice knowledge across the AWS Solutions Architect community, with a focus on ecommerce and retail patterns.
• Author or contribute to AWS customer-facing publications such as whitepapers, blogs, workshops, and reference architectures tailored to the RRCG vertical.
• Build deep relationships with senior technical stakeholders at East Coast ecommerce companies to enable them to become cloud advocates and accelerate their digital transformation.
• Act as a technical liaison between customers, AWS service engineering teams, and support — advocating for ecommerce-specific product needs and roadmap priorities.

A day in the life

The Retail, Restaurants & Consumer Goods (RRCG) Solutions Architecture team partners with some of the most innovative ecommerce and retail companies on the East Coast. We are builders and trusted advisors with deep expertise across commerce platforms, supply chain modernization, real-time analytics, and AI-driven personalization. We celebrate curiosity, share knowledge freely, and take pride in the impact we deliver for…