Trading Application Support Engineer

📍 Based in New York City, United States (no remote)
📄 Talan can sponsor French, Canadian, Mexican, and Australian citizens for a U.S. work permit

We are seeking a talented Application Support Analyst to join our team and provide global production support for critical trading platforms across FX and ETD (Exchange-Traded Derivatives). This role is based on the trading floor
, directly interfacing with traders, quants, and sales teams. You will act as the primary IT contact for daily operations and help ensure the stability, performance, and reliability of front-office applications.

• Provide hands‑on technical and functional support for FX and Derivatives trading platforms, including algorithmic trading tools and order routing systems.
• Monitor platform stability and performance, ensuring high availability, low latency, and reliable connectivity to markets
• Act as the first point of contact for incidents, resolving production issues and coordinating with traders, developers, infrastructure teams, and external vendors.
• Manage application releases, deployments, and post‑rollout validation to ensure seamless integration into production environments.
• Support client FIX connectivity, OMS/EMS workflows, and post‑trade STP processes.
• Work closely with engineering teams to drive system improvements, enhance platform resilience, and optimize functional capabilities.
• Participate in change management activities, including planning, documentation, and coordination of production updates.
• Contribute to team knowledge sharing, maintain up‑to‑date documentation, and follow global best practices for application support.

• Master’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
• Minimum 2.5 years of post‑graduate experience in the financial industry.
• Ideally a solid understanding of financial markets, especially FX and Derivatives.
• Experience with FIX protocol
  , Linux
  , scripting (e.g., Bash/Python), and network protocols.
• Knowledge of algorithmic trading, pricing engines, and market connectivity.
• Familiarity with OMS/EMS platforms, STP flows, and post‑trade environments.
• Strong understanding of incident/problem resolution, release management, and stakeholder coordination.
• Analytical, detail‑oriented, and solution‑focused mindset.
• Able to perform under pressure in a fast‑paced trading environment.

At Talan, we invest in our employees' well‑being and empower them with benefits, including:

• 💵 The salary range for this role is US $100,000 - US $140,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.