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Salesforce Delivery Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-07
Listing for:
Cyber Space Technologies LLC
Contract
position Listed on 2026-03-07
Job specializations:
-
IT/Tech
IT Consultant, Technical Support, CRM System, Systems Analyst
Job Description & How to Apply Below
Salesforce Delivery Manager - Applications Support NYC, NY onsite 4 Months contract Required Experience Must-Have
- Proven experience leading Salesforce L1 / end-user support teams.
- Experience managing globally distributed teams (onshore, nearshore, offshore).
- Strong understanding of Salesforce user-facing functionality (Sales, Service, Experience).
- Hands-on experience running high-volume support operations
. - Strong people management, coaching, and performance management skills.
- Excellent communication and stakeholder management abilities.
- Exposure to ITIL-based support processes.
- Experience working with managed services or AMS providers
. - Familiarity with Salesforce Service Cloud for case management.
- Salesforce Admin or Service Cloud certification
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