Helix Public Sector Program Director

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At BMC Helix
, we don't do ordinary. We're the AI-native engine behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of agentic AI in digital service and operations management for IT organizations around the world.

Join us in Helix as our Public Sector Program Director. This role ensures BMC Helix is positioned as a trusted partner in the public sector by combining technical sales leadership, compliance expertise, and strategic event presence.

• Drive large-scale public sector enterprise solution initiatives and support field sales teams, GOSI account managers and partners.
• Lead capture strategy and executive interface for large, complex, enterprise public sector programs.
• Act as hub for technical and regulatory questions across the BMC ecosystem.
• Leverage aggregate market and customer base knowledge to anticipate and identify potential issues in advance; formulate strategies for Public Sector VP consideration and, once decided, execute senior leadership plans with a minimum of supervision and oversight.

• Advise and assist in planning and execution at selected trade shows, conferences, and industry events.
• Advise and guide content and format of demos, presentations, and technical storytelling to public sector audiences.

• Represent public sector to corporate entities and C-level leaders with respect to FedRAMP, Impact Level, Protected B, CAC, FIPS, IPv6, VPATs, and other federal standards.
• Represent/support sales on FedRAMP, Impact Level calls (DISA), and SSC (Canada) and coordinate with BMC and Helix Info Sec.
• Drive product alignment under federal standards pressure.

• Build/manage AWS Public Sector relationships, regular interface with BMC AWS corporate team and AWS corporate and public sector leaders.
• Directly support Canadian customers and integrate Team Canada into public sector flow in an administrative capacity.
• Monitor/manage SaaS technical communications and sales support processes; work with BMC Helix executive team to develop and improve processes and procedures for onboarding, ATO support, and documentation.
• Maintain surveillance of industry trends and acquisition priorities and assist and guide sales teams in maneuvering to be relevant.

• Professional Curiosity
• Ability to consume, digest and comprehend vast amounts of complex interdisciplinary information and "boil it down" to its essence and importance; communicate same across the entire sales and corporate ecosystem as needed
• 15+ years in technical sales, solution consulting, and public sector business development and sales—proposal development and management and large IT program capture is a plus.
• Broad experience in International public relations or Broad experience across multi-cultural and varied operating environments, ability to work top to bottom across hierarchical organizations.
• Expertise in BMC Helix solutions and US/Canada federal compliance standards.
• Keen understanding of public sector missions, constraints, discriminators and pressures, from regulatory to budgetary to political, including partisan political elements
• Ability to grasp and explain (in a context that maps to the customer needs) the "Why BMC Helix?" message to senior public sector leaders, likewise senior partner ecosystem…