Lead, Resilience & Disaster Recovery

About Estée Lauder

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

What You’ll Do: As a member of the Data Resilience team, you will lead ELC's enterprise disaster recovery program, including developing policies and managing processes to ensure disaster recovery planning is conducted and exercised for all critical systems. You will ensure IT teams conduct thorough disaster recovery planning and are able to restore systems and recover data following any unplanned disruption.

You will work across multiple teams to prepare ELC for disasters of all types and conduct exercises to assess and enhance readiness.

• Developing, implementing, and updating disaster recovery plans, communication protocols, and crisis management tools.
• Assessing and improving the disaster recovery program by evaluating governance models, risks to services, and disaster recovery processes and protocols.
• Creating and maintaining a secure repository for disaster recovery plans, reference materials, and tools to provide decision makers with information needed for crisis response and recovery.
• Developing reporting schedules, communications, formal reports, and informal updates to leadership regarding the status of enterprise disaster recovery planning.
• Assessing and reporting on the company's ability to monitor and manage threats and risks related to system availability, crisis response, recovery, and data restoration.
• Assisting with the management of significant events, to include providing guidance on the operational aspects of crisis management, the mobilization of teams needed to restore services, minimizing business impact, and identifying opportunities to improve response capabilities and processes.
• Supporting business impact analyses to assess recovery requirements and develop strategies to mitigate gaps. This includes providing guidance to the business on developing and documenting risks and remediation plans.
• Facilitating reviews following crisis events and disaster recovery exercises to assess response efforts, identify lessons learned, enhance response capabilities and processes, and report findings and recommendations.
• Working across functions and business units to review key business strategies and ensure alignment with disaster recovery planning related to critical business processes, systems, and data.
• Coordinating program audits related to disaster recovery planning.
• Advising business units and IT teams on risk assessments, business impact analyses, and disaster recovery planning strategies.
• Providing guidance on disaster recovery plans and requirements for mergers and acquisitions, joint ventures, new technologies and systems, and changes in data storage.

• Proven experience in data resilience, crisis management, and business continuity.
• Proficiency with common risk management tools (GRC, Service Now, or similar).
• Familiarity with common cyber security and disaster recovery management tools.
• Experience leading and presenting BC/DR processes, including risk register and metrics / trends.
• Experience assessing against common security and controls frameworks (FAIR, NIST CSF, NIST 800-52, ISO
  27001 or equivalent).
• Strong written and communication skills to support cross-functional collaboration.

• Business Continuity / Disaster Recovery (BC/DR) Domain Experience.
• At least 3-5 years of work experience.
• Undergraduate degree in technology or equivalent professional experience.
• Preferred certifications (not required): CBCP, CBCI, Certified…