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Head of Pre-Sales Engineering

Job in New York, New York County, New York, 10261, USA
Listing for: PreSales Collective
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    AI Engineer, IT Consultant, Cloud Computing, Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

Chaps Vision

Chaps Vision is a global leader in Agentic AI and data solutions. The company is at the forefront of the shift to an agentic world, where AI agents not only assist but autonomously execute tasks, fundamentally transforming businesses, governments, and economies. Chaps Vision’s mission is to support both public and private organizations in their journey to agentic AI, enabling agents that augment human capabilities, facilitate application creation without coding, and execute complex tasks to unlock limitless innovation.

Trusted by over 2,000 customers across 40 countries, Chaps Vision delivers industry-specific solutions through its flagship platforms—Argon

OS, Sinequa, and Chaps Agents. The company is recognized for its innovation, ethical commitment, and rapid growth, backed by top European investors and a unique M&A-driven operating model.

If you're passionate about shaping the future of intelligent search, trusted AI, and enterprise knowledge discovery, this is an exciting time to join a company driving innovation at global scale.

Role Overview

As a Head of Presales Engineering, you will play a critical role in helping prospects and customers understand the value of Sinequa, Chaps Agents, and Argon

OS, and clearly articulating how it can solve their most critical challenges.

You’ll be the leader of a collaborative, high-energy team that values curiosity, ownership, and continuous learning.

You will partner closely with Sales Managers to guide organizations through their evaluation journey— from initial discovery to technical validation.

You will build the processes to provide a world class product demonstration, proof-of-concept cycles, and provide expert guidance on how to tailor the product— including RAG, agents, and workflows—to meet specific business needs.

You are both a technical expert and a trusted advisor—a hands‑on builder of technology and people. You seamlessly bridge the gap between business and technology, translating customer requirements into impactful solutions and ensuring a smooth path to adoption.

Key Responsibilities Solution Design and Customization
  • Build processes in the Presales function that create higher win rates, shorter sales cycles, and allow the organization
  • Hire and coach an elite team of A players
  • Engage with prospects to gather technical and business requirements during discovery sessions
  • Configure and customize the product—including AI/NLP models, data connectors, and Generative AI workflows—to align with customer requirements and maximize business value
  • Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs
  • Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases
  • Advise prospects on best practices for enterprise search, AI usage, and data access strategies
Technical Expertise
  • Serve as a subject matter expert on Sinequa’s product, security standards and integration capabilities
  • Articulate technical benefits and capabilities of the product in alignment with customer use cases
  • Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content
  • Provide technical input during RFP/RFI processes and respond to prospect questionnaires
Client Engagement
  • Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives
  • Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product
  • Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases
  • Act as a trusted advisor throughout the technical evaluation process
Collaboration
  • Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations
  • Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value
  • Serve as the voice of the customer by working cross-functionally with Product,…
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