Data Center Site Manager

Data Center Site Manager

Job
Location New York, New York, United States
Business The Walt Disney Company (Corporate)
Date posted Mar. 03, 2026

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world‑class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses.

Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross‑company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team

Description:

The Data Center Operations (DCO) organization provides physically secure, environmentally stable, high availability data center services. In conjunction with the rest of the Enterprise Technology organization, DCO delivers managed facility, server, storage, authentication, and DNS services to Enterprise Technology clients. The DCO team plays a dual role, managing the data center physical environment, its assets and providing break/fix support as directed by the Platform and or Network Operations team.

The Data Center Site Manager is responsible for managing and performing the Data Center Operations services at the New York and New Jersey data center locations (currently 3 locations). This includes both collocation and owned data center facilities. This role will both manage and directly perform infrastructure and IT equipment installations, moves, changes, decommission, repair and incident response for our clients.

The primary purpose of this role is to oversee the delivery of physically secure, high‑availability data center services through the use of modern platforms and facilitate open access to information for our New York and New Jersey data center locations. This role will either manage, directly perform or act as the liaison to the appropriate teams to deliver all Data Center Operations Services;

vendor management, mechanical, electrical, plumbing (MEP) and fire‑life‑safety (FLS), physical security, infrastructure moves, adds and changes (IMAC), logistics (shipping, receiving & storage), e‑Waste, media destruction and data center design consultation. The Data Center Site Manager will work with the rest of the Data Center Operations staff, clients, peer teams and work on independent projects as assigned.

• Provide support to the Enterprise Technology Customer Base and to Enterprise Technology team members.
• Manage and directly perform vendor & contract management (Colocation provider services & service providers).
• Manage and directly perform Financial Management – Annual Operating Plan (budget), requests for proposals, quotes, purchase orders, invoicing, forecasts and accruals.
• Manage and directly perform monitoring, auditing & reporting – capacity, activity, adherence to operating level agreements, etc.
• Manage and directly perform documentation management – creation, maintenance and retirement of Policies, Procedures, Processes, tool data, etc.
• Manage and directly perform Data Center Infrastructure Management (DCIM) updates and reporting.
• Manage and directly perform 24x7x365 IMAC Services (Infrastructure and IT Equipment installations, changes, decommissions, repairs and incident support).
• Manage and directly perform material management and ordering.
• Manage and perform maintenance activities.
• Manage and directly perform change activities.
• Manage and directly perform logistics (shipping, receiving and storage).
• Manage and directly perform eWaste and media destruction.
• Manage and directly perform on‑call support and 1‑hour on‑site response for incidents or support issues.
• Manage and directly perform support for…