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Sr. Officer - IT Systems
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-05
Listing for:
National Bank of Kuwait
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
We are looking for a motivated and customer-focused Specialist in IT systems to join our growing IT team. In this role, you will provide technical assistance and support to endusers for hardware, software, and network-related issues. This role will also help with the implementation of the current Infrastructure-related projects and initiatives.
Responsibilities- Provide IT support via phone, email, Teams, or in-person for internal users.
- Troubleshoot and resolve issues related to Windows systems, common applications, printers, network connectivity, and user accounts.
- Install, configure, and maintain desktops, laptops, and peripheral equipment.
- Create and manage support tickets and track them to resolution using our ticketing system.
- Assist with onboarding and offboarding of employees including hardware setup, account provisioning, and access rights.
- Document technical procedures, resolutions, and knowledge base articles.
- Maintain inventory of IT assets and equipment.
- Ensure security best practices are followed on user devices.
- Assist with the Infrastructure related projects and initiatives.
- College degree required.
- 3+ years of experience in IT Infrastructure / Systems.
- Experience working in banks or financial institutions preferred.
- Advanced MS Office suite proficiency
- Ability to interact with people at all levels.
- Basic knowledge of the IT infrastructure and networking.
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