Program Manager

Location: New York

Software Guidance & Assistance, Inc., (SGA), is searching for a Program Manager for a contract assignment with one of our premier SaaS clients in New York, NY.

Responsibilities :

• Manage the development and implementation process for  products and services, focusing on the SEO and INTL Web Program Management
• Coordinate departmental or cross-functional teams, focused on delivering new or upgrading existing products
• Responsible for projects from initiation through delivery including planning and maintaining schedules and tracking budget/spending
• Lead cross-functional activities and teams, ensuring completion of high-quality projects on time and within budget
• Proactively drive program execution and associated scope, timeline and resources with minimal guidance
• Analyze scope needed to achieve program goals, assess resource requirements; lead change control
• Develop detailed, cross-team project or program plans that take into account all requirements, constraints, resources, and results associated with defined objectives
• Aggregate, organize, and synthesize program and project information in order to communicate with extended team and management
• Clearly communicate goals, roles, responsibilities, and desired program outcomes
• Coordinate and run operational, project, and executive check-in meetings
• Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements
• Continually evaluate existing processes and procedures and drive improvements
• Establish credibility with peers and be a driving force for change when needed
• Perform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely manner
• Deliver clear status communication to project teams, partners, and leadership teams
• Assist Engineering Managers with resource assessment and release planning
• Drive tactical decisions for projects that are under your direct responsibility
• Engage with regional teams for international deployment of capabilities and content

Required Skills :

• Bachelor's degree or equivalent experience
• Minimum of 5 years of program/project management experience preferably with large enterprise web projects
• Hands on experience with Agile & project management methodologies with confirmed leadership capabilities
• Solid understanding of Web technologies, including web content management systems (specific Adobe Experience Manager experience a plus)
• Knowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki
• Excellent business partner management and presentation skills
• Driver - Take charge. Get things done. Proven track record in operating effectively and autonomously
• Organized - A planner who brings order and resolve to a fast-paced environment with matrixed organizations
• Articulate - Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
• Quality - Attention to detail and a proven track record of successful delivery of complex global projects
• Flexible - Ability to juggle several projects and shift priorities as needed
• Creative - Exhibiting an innovative, forward-thinking approach to problem-solving
• High EQ - Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do.

Be yourself, love what you do and find your passion ase find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.

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