Client Onboarding Specialist

Talos:
Institutional Fabric for Digital Asset Markets

Founded in 2018, Talos provides institutional-grade trading technology for the global digital asset market, powering many of the major players in the crypto ecosystem. Our mission is clear: to advance the mass adoption of digital assets by seamlessly connecting institutions to the digital asset ecosystem. We are committed to building the most innovative and trusted platform in the world, supporting the entire trading lifecycle.

At Talos, you’ll find an environment that champions kindness and respect, values diverse perspectives, and upholds inclusivity at every turn. We believe every member of our team brings invaluable insights and abilities that drive Talos forward. In our pursuit of excellence, we foster a culture of trust, integrity, collaboration, and mutual growth.

We are a tight-knit yet globally distributed team of highly experienced engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus. Whether in-office or remote, you’ll be part of a hybrid-friendly environment where your unique talents and insights will play a crucial role in building something extraordinary.

Talos is seeking a Client Onboarding Specialist to lead technical implementations and connectivity integrations for institutional clients and trading counter parties.

This role sits at the intersection of client services and technical integration. You will manage end-to-end onboarding of exchanges, liquidity providers, and institutional clients onto the Talos platform, ensuring seamless and successful deployment of our trading infrastructure. This is not a production support role. It is an implementation-focused position requiring structured project execution, technical fluency, and proactive client leadership.

• Own the end-to-end onboarding process for clients and trading counter parties, from kickoff through successful production deployment.
• Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
• Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
• Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
• Configure and validate client environments across Talos’ modular trading and portfolio systems.
• Troubleshoot integration issues and coordinate resolution with internal engineering teams.
• Develop and maintain onboarding documentation and integration best practices.

• 3+ years of experience in client onboarding or implementation within capital markets or financial technology.
• Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes.
• Experience working with institutional trading systems, market connectivity, or financial infrastructure.
• Working knowledge of SQL and command line environments.
• Familiarity with configuration management, source control, and basic scripting (Python preferred).
• Exposure to FIX protocol, REST APIs, and JSON-based integrations.
• Strong organizational skills and ability to manage multiple concurrent implementations.

• Experience onboarding clients to trading, OMS, EMS, or portfolio systems.
• Understanding of capital markets workflows and electronic trading infrastructure.
• Experience coordinating integrations across exchanges, liquidity providers, or institutional counter parties.

Check out these videos and links to learn more about Talos and our culture!

• Spotlight Article:
  Talos Snapshot by DRW
• Podcast: 2023 episode with co-founders Anton & Ethan
• Website:
  Explore Talos:
  Products, Investors, Team & More
• Case Studies:
  Real world examples of client solutions
• Awards:
  Talos Wins Hedgeweek Global Digital Assets Award 2024
• Culture:
  Award-winning, Forbes-listed, low-attrition team

Andreessen Horowitz re:
Talos:  The company best suited to drive institutional adoption is one that understands traditional capital markets deeply and is forward-thinking enough to fully grasp the promise of crypto. Talos is that company.

You will also enjoy a comprehensive array of competitive…