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EDI Analyst
Job in
Pleasantville, Westchester County, New York, 10570, USA
Listed on 2026-03-04
Listing for:
Zwilling
Full Time
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst
Job Description & How to Apply Below
Position Overview
We are seeking a highly motivated and technically astute EDI Analyst to run our daily EDI operations, new partner onboarding, and associated integration platforms. The ideal candidate will have strong hands-on experience in SAP IDoc resolution and a proven ability to independently learn, master and own new systems.
Key Responsibilities
- New Partner Onboarding:
- Execute the technical setup for new EDI trading partners, including configuring SAP partner profiles, ports, and logical systems.
- Coordinate with external providers (e.g., SPS Commerce) to implement and test new EDI maps (e.g., 850, 856, 810 etc.).
- SAP IDoc Analysis & Resolution:
- Perform daily monitoring and reprocessing of IDocs in SAP S/4
HANA - Analyze IDoc segments to identify and troubleshoot data-related and configuration errors
- Collaborate with master data teams to correct underlying data issues causing IDoc failures.
- Perform daily monitoring and reprocessing of IDocs in SAP S/4
- Integration System Management:
- Take ownership, independently learning, operating, and troubleshooting connected systems, specifically Rithum, Shopify, and Commerce Hub.
- Assist in troubleshooting basic API connection failures (e.g., analyzing JSON/XML error responses) between SAP and these platforms.
- Analyze X12 mapping issues and hand over to most appropriate party.
- Coordination & Facilitation:
- Act as the technical liaison between internal Customer Service teams and external partners (SPS Commerce) to communicate setup timelines, test results, and resolve technical errors.
- Minimum 1-2 years of hands-on experience in an EDI technical support role.
- Essential practical experience with SAP S/4
HANA (or ECC), specifically:- IDoc troubleshooting:
Deep familiarity with transactions WE02, BD87, and WE19. - IDoc structure:
Ability to read and understand common IDoc segments and data fields. - Partner setup:
Working knowledge of WE20
- IDoc troubleshooting:
- Proven ability to self-teach and become a subject matter expert on new software platforms (Rithum, Commerce Hub, etc.) with minimal formal training.
- Experience working directly with 3rd party EDI providers (e.g., SPS Commerce).
- Basic understanding of API concepts (REST, JSON, authentication keys) and experience reviewing API logs for errors.
- Knowledge of specific EDI standards (ANSI X12).
- Familiarity with communication protocols like AS2 or SFTP.
- Experience in a retail and e-commerce environment
- Possesses a strong entrepreneurial mindset with a focus on value creation
- Adept at optimizing internal operations and enhancing process efficiency
Location:
Pleasantville, NY - Hybrid (3 days in office per week) OR Remote if located more than 60 miles from our Pleasantville, NY office.
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