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Onboarding & Support Specialist — SMB SaaS
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-03
Listing for:
Maple
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A local tech company is seeking a customer support representative to manage onboarding and support for businesses. The ideal candidate will have strong communication skills and experience in customer support or SaaS roles. Responsibilities include guiding new customers, troubleshooting real-time issues, and managing multiple cases. The position offers competitive salary, equity, health benefits, and a collaborative work environment that values clarity and ownership.
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