IT Project Manager

Job Description

The Department of Public Health’s Information Technology (Health IT) Division is responsible for maintaining and improving the Department’s IT infrastructure and systems. This position works with colleagues and department management to identify and define problems, issues, and opportunities to improve efficiency and effectiveness through IT initiatives.

Reporting directly to the IT Solutions Manager for the Philadelphia Department of Public Health (PDPH), this technical project management position will be charged with managing a wide variety of IT projects as well as growing the maturity of project management practice in Health IT. The Project Manager will manage technology-related projects, coordinate IT involvement in larger projects, and provide business analysis and IT-related guidance to groups within PDPH.

• Work with stakeholders in PDPH to assess needs and develop project/solution requirements
• Work with stakeholders and resources in PDPH, the Office of Innovation and Technology (OIT), and throughout the City as needed to determine and recommend best-fit solutions
• Assist in making determinations regarding developing projects in-house, via OIT, or through one of the City’s various procurement methods
• Ensure compatibility and consistency with existing architectural and enterprise standards

• Coordinate Health IT’s participation in larger projects and programs
• Develop and execute communication plans for technology changes and implementations
• Proactively communicate and coordinate with stakeholders, project participants, leadership, and affected clients via in person or virtual meetings, writing, telephone calls, etc.
• Maintain strong, collegial, and effective working relationships with associates, Departmental officials, outside consultants, and vendors
• With direction from IT leadership, create project management tools and systems in Health IT, and provide coaching and training in project management best practices

• Develop proposals including scope, requirements, costs, cost/benefit analyses, projected timelines, benefits, risks, business cases, and resource needs for approval and feedback
• Lead the planning and implementation of assigned projects; develop project plans; facilitate the definition and management of project scope, goals, milestones, schedules, and deliverables; assemble and coordinate project team; manage project budgets; define contract deliverables and achieve targeted outcomes.
• Understand project purpose, technology components, and interactions with other systems and clients, as well as the role and function of each team member
• Consult with clients, staff, and stakeholders to resolve issues; organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration; assist in clarifying expected outcomes and managing expectations; provide direction and support to project team
• Work with staff and stakeholders to correct deficiencies and monitor work performed to meet agreed upon goals and objectives
• Report progress, concerns, emerging risks, or issues to appropriate leadership on IT operations and project work, escalating as needed
• Ensure project requirements are achieved on time, with high quality, and within budget
• Create and maintain comprehensive project documentation and meeting notes as appropriate for the project methodology chosen
• Identify ongoing costs and resource needs of maintaining selected solutions including comparative analysis of current costs where relevant

• Uphold IT standards, policies, and procedures while working with leadership to iteratively adapt these policies with current IT best practices in mind
• Stay abreast of the latest developments in related technologies and project management
• Other related duties as assigned

• A Bachelor’s degree from an accredited college or university; coursework in business, IT-related fields, public health, and/or other related field preferred
• Minimum of 2-4 years of experience managing and coordinating projects and process changes, and/or performing…