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Customer Success Strategy Leader - DC or NYC

Job in New York, New York County, New York, 10261, USA
Listing for: Addison Group
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Systems Engineer, Data Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 180000 - 250000 USD Yearly USD 180000.00 250000.00 YEAR
Job Description & How to Apply Below
Location: New York

Customer Success Strategy Leader – Cleared | AI

Location: Washington, DC or New York City (Onsite / Customer-Embedded)

Compensation: $180,000 – $250,000 / Annual Base + other perks TBD

Travel: 30–50% (Domestic Travel)

Clearance: Active or Interim Required

Benefits: Health, Medical, Dental, 401k, LT/ST Disability

Sponsorship: Not available

This is a forward-deployed, delivery-focused operator embedded inside technical customer environments supporting AI-driven deployments in security settings.

You will:

  • Embed directly inside customer workflows
  • Run onsite product sessions and demos
  • Scope and shape implementations
  • Deliver trainings
  • Influence product roadmap
  • Drive expansion opportunities
  • Build executive-level relationships
  • 20-person startup environment where everyone touches everything.

This is hands-on.

This is high-stakes delivery.

This is in-the-room execution.

You Must:
  • Hold active or interim clearance
  • Be based in DC or NYC
  • Be comfortable traveling 30–50%
  • Have strong technical fluency
  • Thrive in ambiguous environments
Ideal Background
  • Engineering / Computer Science / Math degree
  • Startup or growth-stage experience
  • AI-focused organizations
  • DoD or cleared environments
  • Forward-deployed or consulting experience
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 005-009

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