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Global Salesforce L1 Support Leader – Service Delivery

Job in New York, New York County, New York, 10261, USA
Listing for: Ness Digital Engineering
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, CRM System, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

A global tech services provider is looking for a Salesforce Service Delivery Manager to lead a global L1 Salesforce support organization. This role demands strong leadership in managing end-user support, driving Salesforce adoption, and ensuring operational excellence. The ideal candidate will have extensive experience in Salesforce support operations, capable of managing distributed teams, and maintaining high service quality across various regions.

This position offers an exciting opportunity to enhance user experience and service impact.
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