Systems Analyst and AI Programmer

Department Information Technology Services - Services and Shared Infrastructure

Work Arrangement type On‑Site (Hamilton, NY) – expected to work fully at the designated campus/office location.

$95,000-$105,000

• Five or more years of experience with ERP systems management.
• Expert-level proficiency with Oracle PL/SQL.
• Demonstrated expertise with AI tools and technology.
• Expert at scripting in one or more of the following:
  Python, Linux Shell script, or Windows Powershell.
• Effectively runs large requirement gathering meetings, solicits needs and creates high‑level requirements documents.
• Ability to work with vendors to troubleshoot, set up demonstrations, and understand future product direction. Attends and represents Colgate professionally at conferences.
• Expert understanding of relational databases and ability to create and manage database structures as needed for development and troubleshooting.
• Proven excellence in client contact and strong communication skills.
• Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
• Demonstrated understanding of, sensitivity to, and respect for the academic, cultural and social diversity in the Colgate University community.

Master’s Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Snowflake administration.

Bachelor’s Degree in Computer Science, Information Technology, or a related degree preferred.

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Work visa sponsorship is not available for this position.

Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page
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The Systems Analyst and AI Programmer supports the Colgate mission by analyzing needs, providing technical guidance, helping with process improvement, and recommending and implementing solutions for academic and administrative areas of the university. This position is responsible for optimizing the user experience of assigned software and systems and developing sustainable interfaces and in‑house solutions. The Programmer will engage with and guide Colgate ITS and campus partners in the evaluation and adoption of AI tools.

The successful candidate will have a mastery of AI concepts such as orchestration, retrieval‑augmented generation (RAG) technology, and one or more AI frameworks or tools. Familiarity with AI concepts and usage within a complex software environment is a key skillset for this position. Further responsibilities include maintaining assigned software versions, including co‑requisite database and web server software such as Oracle RDBMS, Apache Tomcat, etc.

Employment is subject to the terms and conditions of Colgate University Human Resources policy, consistent with the laws of New York state. Normal schedule is daily, Monday through Friday concurrent with the business hours of the office. Adjustments to the normal schedule to accommodate evening, overnight, weekend and holiday work as required for system and service maintenance and upgrades.

Gather requirements and assess functional needs to help improve processes. Provide technical consultation on business processes and how they interact with software systems. Translate end user behavior into recommended improvements in features and functionality. Leads…