Program Manager

Overview

As a Program Manager you can expect to...

• Manage interconnected projects and engage with senior executives and strategic stakeholders to accomplish the following business objectives:
• Oversee all aspects of program delivery, including planning, resource allocation, execution, and risk management
• Run complex, enterprise-level programs that adhere to a client’s strategic alignment
• Deliver program-level goals to achieve and maintain cross-project success
• Engage with senior stakeholders and executives to align program goals with business priorities
• Participate in or lead design sessions which are used to gather requirements from project stakeholders
• Lead steering committee meetings and facilitate communication with all parties involved
• Supervise and mentor project managers, technical leads, business analysts, and other team members, providing clear direction, collaboration, and alignment across work streams
• Direct and manage D365 F&O programs from inception to completion, ensuring on-time and on-budget delivery of projects
• Build and maintain strong relationships with key stakeholders and executives, acting as the primary point of contact for the program
• Collaborate with solution architects and technical teams to ensure D365 solutions are designed and delivered according to best practices and HSO standards
• Monitor and report on program financials, including budgets, forecasts, and resource utilization, identifying cost-saving opportunities to mitigate financial risks
• Develop risk mitigation plans and proactively address challenges that may impact project timelines or quality
• Implement change management strategies to guide stakeholders and end users through the adoption of new systems and processes
• Identify opportunities for process and people improvements, contributing to the development of program management within HSO

• Overseeing all aspects of program delivery, including planning, resource allocation, execution, and risk management
• Looking at the big picture to achieve more strategic business outcomes, handling multiple projects/tasks simultaneously
• Working closely with clients, stakeholders, and cross-functional teams to deliver comprehensive D365 F&O solutions
• Understanding change management, aligning program objectives with client expectations and strategic goals
• Building strategic relationships with clients and partners
• Providing input on architecture, integration, and deployment strategies
• Solving complex problems with creative solutions
• Learning new concepts quickly and thoroughly
• Promoting the mission and shared values of our company

• Bachelor’s Degree
• 10+ years of D365 ERP and/or AX implementation experience
• 8+ years of managing large ERP/CRM projects and development teams
• Previous experience in a Lead Consultant or PM role for a D365 implementation
• Proven experience in managing multi-million-dollar programs with complex delivery requirements
• Exceptional leadership and communication skills with a demonstrated ability to influence senior stakeholders
• Experience with different SDLC project methodologies (such as agile and waterfall)
• Demonstrated ability to successfully manage project teams
• In-depth financial acumen
• Strong understanding of business processes/business process analysis
• Software development experience a plus, especially in Java and/or C#
• Working experience or knowledge of LCS and/or VSTS
• PMP certification is highly desirable
• Proficiency in MS Project

We offer competitive pay with a performance-based bonus. Our employees also enjoy unlimited time off and a flexible and affordable benefits program designed to help you be and stay well, including medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.