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Network Analyst Engineer
Job in
Painted Post, Steuben County, New York, 14870, USA
Listed on 2026-03-01
Listing for:
Ustechsolutions
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, IT Consultant, Technical Support
Job Description & How to Apply Below
A very Reputed company for more than 100 yrs in market is looking for Network Analyst Engineer
Job Description Responsibilities- Assist and drive ongoing maintenance and support of our global LAN network infrastructure
- Review designs, modifications, performance checks, and liaise with multiple vendors/carriers for the timely delivery of telecommunications services.
- Manage work flow to ensure sensitive customer faults are prioritized
- Oversee technical plans, specifications, procedures, standards, codes of practice, maintenance and training documentations
- Review Managed Service Partner service tickets to ensure SLAs/SLRs are delivered and met.
- Act as point of escalation to service ticket issues that are not able to meet SLA/SLR.
- Assist Managed Service Providers with IT and business interactions
- Ability to configure and support Cisco Enterprise grade routers and switches
- Self-disciplined, self-starter, professional who can successfully take ownership of tasks to closure with minimum directions, guidance and oversight.
- Excellent communication and customer service skills
- A minimum of 5 years supporting large networks
- Relevant ICT degree or Diploma
- Understanding of ITIL frameworks
Bachlors
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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