Desktop Support Engineer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
Listing for:
Landing Point
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Overview
A private holding company with a diversified investment portfolio is seeking a Desktop Support Engineer to join their IT team. The role focuses on providing technical support in a fast-paced trading environment.
Responsibilities- Deliver technical support via phone, email, and in-person; resolve escalated help desk tickets.
- Administer Active Directory, Entra AD, and Office 365, including user and group management.
- Create Windows Images and deploy software using endpoint management systems.
- Troubleshoot trading platforms such as Bloomberg Terminal and Citrix Workspace.
- Support conference rooms, with experience in Polycom and Yealink devices as a plus.
- Manage onboarding and offboarding processes, including hardware and desk setups.
- Configure, deploy, and troubleshoot desktops, laptops, printers, and mobile devices.
- Manage Move, Add, and Change (MAC) requests for employee workstations.
- Collaborate on IT initiatives, system upgrades, and infrastructure improvements.
- Maintain and create documentation within SharePoint and Confluence.
- Minimum 5 years of experience in a help desk or technical support role.
- Available to work on-site five days per week and provide after-hours support.
- Knowledgeable in mobile device management through Intune.
- Ability to create scripts using Power Shell for automation is a plus.
- Experience with Jira/Confluence, 8×8, and Manage Engine is a plus.
Compensation: Salary: $125,000 – $150,000, Plus Bonus
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