Solutions Consultant

We are looking for a Solutions Consultant to act as the technical architect and strategic advisor for Didomi’s largest global customers in the United States. In this role, you will sit at the intersection of business, privacy, and technology—owning the bridge between what customers need and how our platform delivers it.

As an expert in implementation and solution design, your responsibilities cover the critical nexus of sales and services. You design scalable privacy ecosystems, guide enterprise architecture decisions, and serve as a technical source of truth across Sales, Support, Customer Success, and Product.

See the responsibilities below:

• Delivering technical demos, deep dives, and architecture walkthroughs tailored to technical and non-technical stakeholders (Product, Marketing, Security, Engineering)
• Assessing technical feasibility for premium features, CMP/PMP integrations, and custom development requests
• Defining implementation approaches, technical scope, and constraints in collaboration with Product and Engineering
• Contributing to RFPs, security questionnaires, and technical documentation required during Enterprise buying processes

• Leading technical discovery, solution design, and deployment phases for Enterprise customers with complex, multi-layered digital ecosystems (Web, Mobile, Apps, OTT)
• Designing bespoke privacy architectures and workflows that integrate Didomi seamlessly into sophisticated Mar Tech and AdTech stacks
• Partnering closely with customer DPOs, CTOs, and senior technical stakeholders to translate legal and regulatory requirements into robust, scalable technical configurations
• Acting as a trusted technical advisor, ensuring compliance initiatives also drive business value and performance

• Developing custom scripts, API integrations, and middleware to solve “last-mile” implementation challenges for a wide range of accounts, including Enterprise
• Owning the end-to-end technical lifecycle of a wide range of customers, including Enterprise customers, from late-stage presales through production deployment and post-sales optimization
• Supporting complex CMP and PMP integrations, custom styling, and advanced configuration use cases
• Ensuring solutions are scalable, reusable, and aligned with Didomi’s long‑term product vision

• Managing the feature request lifecycle in collaboration with Product and Engineering teams
• Enabling and educating Customer Success Managers (CSMs) and Sales so they can confidently lead high‑level technical discussions with customers

• Conducting regular and punctual technical calls with customers when needed
• Working closely with CSMs to ensure customer satisfaction, retention, and long‑term success

• Repetitive or low‑impact tasks
• Every customer is unique, and your work will reflect that
• Global account management
• You will not handle invoices, contracts, or commercial negotiations—Account Managers own those responsibilities

• Strong technical foundation with hands‑on experience in frontend and/or backend development
• Ability to translate complex technical and regulatory concepts into compelling business value for technical and non-technical stakeholders.
• Experience supporting complex sales cycles, including POCs, RFPs, and architecture reviews
• Proficiency in JavaScript / Type Script (web); familiarity with mobile app languages (e.g. Swift, Kotlin, React Native) preferred.
• Comfortable working with REST APIs, Postman, browser developer tools, and debugging complex integrations
• Strong problem‑solving mindset with a focus on understanding the why behind customer requests
• Proven experience working with a wide range of customer, including Enterprise customers, and translating their needs into effective technical solutions
• Excellent communication skills in English (written and spoken)
• Ability to adapt and understand new and varied tech platforms

• HR screen with our Talent Acquisition Expert (15min)
• ITW with our Team Lead, Solution Consulting (45 min)
• ITW with our VP of Client Services &…