IT Support Technician
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
Listing for:
Widen the Net | B Corp™
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
We are looking for an IT support and AV technician to support growth in NYC Times Square
Responsibilities- Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF
- Clearing tickets backlog, analysing issues and following up with end users, escalating technical issues, helping resolve problems and finding root cause within SLA
- Building good relationship with 3rd party software/hardware vendors
- AV Support (Google Meets)
- Documentations
$34.79 per hour + PTO federal holidays
W2 contract
- 1-2+ years experience working as IT support/service desk
- Excellent client facing and problem solving skills, creative thinking and sociable personality
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