Data Manager - Improvement & Innovations

Company Description

Goddard Riverside is one of New York City’s leading human service organizations, dedicated to addressing fundamental needs such as food, shelter, and education. Through various programs, the organization fosters community engagement, mutual aid, social action, and cultural celebration. As a strategic partner of the Stanley M. Isaacs Neighborhood Center, Goddard Riverside extends its impact across the city. The organization also provides a variety of services and opportunities for individuals, groups, and corporate volunteers to contribute.

Goddard Riverside focuses on empowering people and building stronger, more inclusive communities.

This is a full-time, on-site role located in New York, NY. The Data Manager – Performance Improvement & Innovations will co-lead in the development, management, and strategic use of data systems and dashboards to support organizational performance, compliance, and continuous improvement. This role serves as a critical bridge between data operations and strategic decision-making, ensuring that accurate, timely, and actionable insights are available to leadership and program teams.

This position provides strategic administrative support in two (2) core areas:

• Dashboard Development and Data Management
• Risk Management and Compliance

• Enabling Data-Driven Decision Making:
  By managing dashboards and conducting statistical analyses, the position ensures that leadership has access to reliable data to guide strategic planning and operational adjustments.
• Supporting Compliance and
  
  Risk Management:
  
  Through internal audits and incident tracking, the role helps maintain adherence to regulatory standards and proactively addresses potential risks.
• Improving Organizational Efficiency:
  Automation and system integration streamline data workflows, reducing manual effort and minimizing errors.
• Enhancing Program Quality:
  By collaborating with teams and identifying training needs, the role supports continuous improvement and alignment with agency goals.

• Bachelor’s degree in Data Science, Statistics, Public Administration, or a related field; advanced degree is a plus
• Certifications Preferred in Microsoft, Google Data Analytics Professional, or Certified Information Management Professional
• Proficiency with software tools such as Excel, data visualization tools (e.g., Tableau, Power BI), or statistical analysis software
• Strong skills in data analysis, data management, and the use of databases and reporting tools
• Experience in performance improvement strategies, data collection methodologies, and reporting standards
• Strong project management abilities, multitasking skills, and attention to detail
• Excellent written and verbal communication and the ability to translate data findings into actionable strategies
• Ability to work collaboratively with diverse teams and stakeholders
• Prior experience in human services or a non-profit organization is preferred