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Tech Support Engineer: Customer Success & Troubleshooting
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
Listing for:
Ironclad
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading AI contracting platform is seeking a Technical Support Engineer to enhance customer satisfaction through exceptional support. You'll troubleshoot issues, document bugs, and collaborate with teams to improve customer experience. Ideal candidates have over two years in support roles and possess strong analytical and communication skills.
This role offers a competitive salary ranging from $99K to $124K, along with generous health benefits, flexible leave policies, and commitment to professional development.
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