Director, Content Design, Core Card

Position: Director, Content Design, Core Card Experiences
Location: New York

We’re currently seeking a content design director to join our Core Card Experiences team, which is part of the Experience Design organization.

As a content design director on the Core card Experiences team, you’ll leverage your exceptional content design skills to lead high-impact, highly complex projects and define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives. You’ll collaborate deeply with our design and research teams and Product and Tech leadership and apply your expertise to elevating the quality and maturity of the design practice at Capital One.
* 10+ years of experience in a content design, strategy or UX writing
* 8+ years of experience working with and contributing to an existing design system
* Experience in a design toolkit that spans content design, product design, service design and design strategy
* Experience leading high-impact, highly complex projects from strategy through delivery to market
* Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
* Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
* Expertise with design and prototyping tools such as Figma
* Track record of effectively guiding, mentoring, growing and inspiring design teams
* Proficiency in business case development, grounding product and user experience decisions to business value
* Exceptional written and verbal communication skills
* Exceptional interpersonal skills and relationship building across complex organizations

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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