Data Analyst

Job Title: Data Analyst
Reports to: Director of Finance and Administration

The Data Analyst is responsible for overseeing the organization’s client data infrastructure, analytics, and reporting functions. This role ensures that NHSNYC’s Client Management System (CMS) effectively supports program delivery, compliance, funding requirements, and strategic decision-making.

This role serves as the organizational expert on data collection, analysis, and reporting, exercising independent judgment in designing reporting frameworks, improving data processes, and advising leadership on trends and outcomes related to program performance and organizational impact.

• Maintain ownership of the organization’s Client Management System, including Counselor Max and any additional data platforms adopted by NHSNYC.
• Ensure database systems accurately capture information required for program reporting, compliance, and organizational analysis.
• Evaluate system limitations and recommend enhancements or process improvements.
• Establish and maintain data integrity standards, quality controls, and documentation related to CMS usage.

• Analyze client, program, and operational data to identify trends and performance indicators.
• Prepare consolidated reports for senior management, program leadership, and external stakeholders.
• Manage and submit required reports, including Neighbor Works monthly and quarterly reports and HUD 9902 submissions.
• Support grant reporting, audits, and compliance requirements for municipal, state, and federal funders.

• Collaborate with program, lending, resource development, and operations teams.
• Provide data-driven insights to support program assessment and long-term studies.
• Advise leadership on data-related risks, trends, and compliance implications.

• Bachelor’s degree required, degree or coursework in data analysis, research, urban planning, public policy, or a related field preferred.
• Demonstrated experience managing databases, client management systems, or reporting platforms.
• Experience preparing reports for government funders and regulatory agencies strongly preferred.
• Advanced proficiency in Microsoft Excel is required.
• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Ability to exercise independent judgment and manage competing priorities
• Strong written and verbal communication skills
• Ability to translate complex data into clear, actionable information
• Strong collaboration skills and comfort working across departments

NHSNYC offers a comprehensive benefits package, including:

• Medical Plan
• Vision Plan
• Life and Disability Plan
• Flexible Spending Account – Transportation, Dependent Care, Parking, Health Care

We are proud to be an Equal Opportunity Employer. We value diversity in all its forms and are committed to creating an inclusive workplace where every candidate and employee feels respected and supported. Employment decisions are made without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, or gender identity), age, disability, veteran status, or any other protected characteristic.

We encourage candidates from historically marginalized and underrepresented communities to apply.