Production Support Engineer

NYC – Downtown

Hybrid, onsite 3 days/wk

Up to 180 base + bonus

Job Summary:

Financial firm located in downtown NYC is seeking a FIX engineer to join a four person team responsible for all aspects of FIX. The focus of this role will be FIX Client Integration and Onboarding. You’ll work with clients to implement FIX connectivity. Secondarily you’ll be involved in FIX Certifications – team is willing to provide training on this skillset. Excellent manager with good team culture.

Sr talent on team that can offer good mentorship. Team is seeking someone with 5+ years of FIX experience. Hybrid role, onsite 3 days in downtown NYC near path station.

Must have:

• 5+ years FIX Engineering
• Strong proficiency in FIX Integration, Onboarding, Connectivity
• Basic knowledge of FIX Certification – can learn on job
• Basic SQL, eg: how to do a Join

Role Overview

This is a FIX based role within our Implementation team. This role is critical to the success of the team across multiple divisions and will add depth of experience to an already strong team around the globe. Primary responsibility will be to innovate and certify the FIX connectivity layer with clients and vendors.

This will include (but not limited to) performing FIX based certifications with buyside OEMS’s, execution venues, managing our UAT environments, and customizations. The candidate will also be responsible for ensuring new connections are properly handed off to onboarding and support teams. The role will interact with development and product teams to define certifications and seek new ways to improve workflows, processes, and the testing functionality.

The role requires a high level of technical competency, as well as detailed knowledge of the FIX messaging protocol. The candidate will be expected to work on certifications independently and take lead on driving changes within the company and the far side, to ensure all business cases are properly covered.

Responsibilities

• Perform FIX API based certifications with various third-party vendors, clients and partners.
• Work with OMS Vendors to define workflows and specifications for FIX integrations.
• Support QA/UAT environments including, backend processes, FIX connections and vendor/partner OMS/EMS components.
• Build, maintain, and test certification environments.
• Help train members and teams on new product features.
• Work with team to test new functionality and creative solutions to existing issues.
• Escalate problems as needed to local or global Production Support teams and Development.
• Work with technology teams on enhancements to problematic workflows.
• Work with OMS Vendors to define specifications for FIX or other proprietary integrations.
• Support proprietary interfaces for various OMS vendors.
• Manage client application upgrades and new functionality deployments.
• Work closely with the sales team to support our core customer base.
• Build, maintain, and test demo environments.
• Manage new feature validation across the region – sales team / customer focused.
• Help train members and teams on new product features.
• Provide support for SQL and FIX Technologies for in-house applications and client OMS integrations.

Requirements:

• 7+ years of experience in technology preferably on the buy-side, sell-side, or trading vendor.
• In depth knowledge of Fixed Income markets and its trading technologies for both dealers and institutional clients.
• FIX Protocol certification/connectivity experience a must.
• Ability to produce a concise, functional FIX specifications from start to finish that can be used as well as received by clients, partners, and vendors.