Data Manager

Position Details

Report to: Assistant Director, Online Learning

Compensation: $66,300 - $75,500

FLSA: Exempt

Location/

Hours:

Hybrid – 3 days/week in office

All candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.

Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.

SEO Scholars is a free, eight-year, academic program that transforms public high school students in New York City, San Francisco, North Carolina, and Miami into college graduates. SEO Scholars successfully educates and mentors students to and through college. 100% of Scholars are accepted into four-year colleges, 85% of Scholars graduate with a Bachelor’s degree, and 80% are first-generation college graduates. All are welcome to apply.

Under the Research & Evaluation (R&E) team, the Data Manager leads projects and processes across multiple teams within the national SEO Scholars program (High School Scholars and College Scholars), ensuring consistent, efficient, and accurate data collection and management. The position supports database design for Salesforce and integrations between Salesforce and other scholar data systems like Brightspace. The position works with various teams to gather business requirements for database selection, design, enhancement and integration, and works with key stakeholders like the IT department, to translate them into efficient and effective solutions that meet organizational needs.

The Data Manager participates in collaborative efforts throughout the year to collect, manage and report on data to support the continuous learning and improvement cycles of diverse teams. The Data Manager builds reports and dashboards for various audiences and trains and consults with teams to build their own. The Data Manager is a highly motivated and collaborative leader with the ability to successfully manage multiple high-level responsibilities, and a commitment to providing opportunity to underserved high school and college students.

• Oversee national data collection and management processes to:
  • Track Scholars Logic Model metrics:
  • Collaborate with key stakeholders (R&E, IT, HSS, CS, etc.) to define project plans and data collection workflows; and
  • Create and maintain data collection and quality monitoring tools for various audiences.
• Project manage data collection standardization initiatives that involve teams from various sites and national departments/functions.
• Support data model and database enhancements (e.g., Salesforce, Brightspace, etc.) in collaboration with key stakeholders like IT, Online Learning, and R&E.
• Develop custom dataflows, datasets, visualizations and reporting in business intelligence platforms that provide various teams with data to monitor key scholar metrics and evaluate outcomes; use data prep interfaces to join/append input datasets and create aggregated measures to produce output datasets for reports and dashboards.
• Collect database business requirements from various SEO Scholars teams and, alongside IT, translate them into efficient and effective solutions that meet organizational needs.
• Support the integration of Salesforce with other data systems through collaboration with key Programs staff (e.g., Recruitment & Admissions, Operations), Curriculum & Instruction staff (e.g., Online Learning), College Scholars (Ops), etc.
• Document data entry and management procedures for key metrics to ensure data quality over time, and to support cross-functional collaboration and clear handoffs between teams.
• Make recommendations to various teams on data practices for the student data-related technical systems they use (e.g., Salesforce, Form Assembly, Brightspace, survey software, Google products, etc.)
• Identify opportunities, recommend, and execute strategies for streamlining existing databases and processes and using new data tools.
• Conduct mass inserts and updates of key scholar data into Salesforce and other databases; train staff to conduct their own.

• Support R&E…