LAN Administrator

Job Title:

LAN Administrator Job Location: Astoria, NY (Queens) - Hybrid; 2 days remote, 3 days onsite.

Duration:12+ months

Interview Mode: First round remotely, 2nd round in person

Salary Range: $40-$49.50/hr (W2), depending on experience

The Control Center Systems Administrator provides mission-critical technical and administrative IT support for the client s Distribution Control Center. This role is responsible for maintaining the availability, performance, security, and reliability of endpoint systems, network connectivity, and supporting infrastructure within a real-time operational environment. Working alongside Control Center personnel, this position ensures system readiness to meet the client’s operational and emergency response requirements.

This is a hands-on role requiring strong technical troubleshooting skills, operational discipline, and the ability to respond effectively in high-availability environments.

• Systems & Endpoint Administration
  • Install, configure, maintain, and support desktop, workstation, and laptop systems
  • Perform routine system updates, patches, upgrades, and OS imaging
  • Troubleshoot hardware, software, and operating system issues at a low level
  • Support user accounts, email, access permissions, and endpoint security controls
  • Maintain accurate system documentation and configuration records

• Network & Infrastructure Support
  • Assist with the administration and troubleshooting of LAN/network devices, including routers, switches, firewalls, DNS, and DHCP
  • Configure TCP/IP manually and via DHCP
  • Monitor system and network performance to ensure optimal availability and reliability
  • Collaborate with senior administrators to improve system performance and stability

• Datacenter & Control Center Operations
  • Perform datacenter gatekeeping, including monitoring UPS power and cooling systems
  • Respond to system alarms and coordinate with vendors for maintenance and repairs
  • Support hardware installation, decommissioning, and asset lifecycle management
  • Assist with business moves, changes, and early-stage planning for technology impacts

• Security, Backup & Disaster Recovery
  • Assist in implementing and enforcing security policies and access controls
  • Monitor system logs for security events and unauthorized access
  • Participate in security audits and vulnerability assessments
  • Perform routine data backups and support disaster recovery solutions
  • Participate in disaster recovery drills and emergency response activities

• User & Vendor Support
  • Provide in-person and remote technical support via phone or remote-access tools
  • Work closely with the IT Help Desk to resolve escalated user issues
  • Direct and coordinate third-party vendors supporting system troubleshooting and remediation
  • Manage technical escalations through resolution and communicate status to stakeholders

• Reporting & Documentation
  • Prepare reports on system performance, incidents, and resolutions
  • Maintain documentation for system configurations, procedures, and troubleshooting steps
  • Support management with IT asset tracking and inventory controls
  • Research and recommend IT hardware, software, and vendor solutions as needed

Education & Experience

• Bachelor’s degree with 2+ years of related IT experience
• OR
• Associate’s degree with relevant technical certifications and 4+ years of related IT experience

Technical Skills

• Strong experience with desktop/workstation/laptop administration
• Proficiency with Power Shell (required)
• Experience with desktop imaging and deployment
• Working knowledge of DNS, DHCP, TCP/IP, and enterprise LAN environments
• Experience using ticketing systems such as Service Now
• Strong proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

Professional Skills

• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and able to manage multiple priorities
• Effective interpersonal and customer service skills

Additional Requirements

• Valid driver’s license
• Ability to respond to company emergencies and support system restoration efforts
• Willingness to work off-hours, including nights, weekends, and holidays as required
• Ability to travel within various service territories
• Ability to work at multiple company locations as needed