Field Service Technician – Low-Voltage A/V Systems
Listed on 2026-03-01
-
IT/Tech
Hardware Engineer, Electronics Technician, Systems Engineer
Field Service Technician – Low-Voltage A/V Systems Field Service Technician – Low-Voltage A/V Systems
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Quest International partners with healthcare, life science, and industrial OEMs worldwide to deliver high-reliability aftermarket technical services. Our capabilities span field service, depot repair, warehousing and logistics, and customer care, supporting mission-critical equipment where uptime matters.
Founded in 1982, Quest has built long-term partnerships with Fortune 500 companies by delivering consistent, compliant, and technically precise service. Our operations are certified to ISO 9001, ISO 13485, ISO 14001, ISO 27001, ANSI/ESD standards, and we hold FAA Part 145 Repair Station and EASA Part-145 approvals.
Quest is built for professionals who value accountability, safety, technical rigor, and doing the job right the first time.
Learn more at
.
Role DescriptionCompany Description
Quest International partners with healthcare, life science, and industrial OEMs worldwide to deliver high-reliability aftermarket technical services. Our capabilities span field service, depot repair, warehousing and logistics, and customer care, supporting mission-critical equipment where uptime matters.
Founded in 1982, Quest has built long-term partnerships with Fortune 500 companies by delivering consistent, compliant, and technically precise service. Our operations are certified to ISO 9001, ISO 13485, ISO 14001, ISO 27001, ANSI/ESD standards, and we hold FAA Part 145 Repair Station and EASA Part-145 approvals.
Quest is built for professionals who value accountability, safety, technical rigor, and doing the job right the first time.
Learn more at
.
Role DescriptionQuest International is hiring a Field Service Technician – Low-Voltage A/V Systems for a full-time, field-based role supporting customers across the Chicago, IL region.
This is a hands-on field service position, not an internal IT, helpdesk, or desk-based role. Technicians in this position work independently at customer sites installing, troubleshooting, servicing, and repairing low-voltage A/V and electro-mechanical systems in regulated and enterprise environments.
You will represent Quest onsite, manage your own service calls, and deliver professional, technically sound service in environments where performance, safety, and documentation matter.
What You’ll Do- Install, maintain, troubleshoot, and repair low-voltage A/V systems
- Perform on-site diagnostics and FRU-level repairs
- Mount displays, speakers, racks, and related A/V hardware
- Run, terminate, test, and verify cabling (Cat5/Cat6, HDMI, Coax, USB)
- Interpret technical drawings, schematics, and service documentation
- Conduct site surveys and validate system operation
- Communicate clearly with customers regarding service scope and resolution
- Document service activity accurately and in compliance with standards
- Support system training and basic customer handoff as required
- Follow all safety, compliance, and quality procedures
This role requires physical, equipment-facing work in active customer environments.
Required Qualifications (Hands-On Experience Required)Candidates must demonstrate real, applied field experience with low-voltage A/V systems.
Required:
- Proven experience installing and servicing low-voltage A/V systems
- Strong troubleshooting and diagnostic skills
- Ability to read and interpret technical drawings, schematics, and manuals
- Hands-on experience with:
- Displays, speakers, racks, and related A/V hardware
- Signal cabling and termination
- Strong customer-facing communication skills
- Ability to work independently in the field
- Familiarity with safety standards and best practices for low-voltage systems
- Ability to lift up to 50 lbs., climb, bend, and work in tight spaces
- Valid driver’s license
- Additional A/V field service experience
- CCTV or low-voltage systems exposure
- Equipment-focused technical certifications
- Experience working in regulated or enterprise environments
This position is not:
- IT helpdesk
- Desktop support
- Network administration
- Systems or cybersecurity…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).