Senior Manager, Solutions Engineering

Overview

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We are seeking a talented and driven Senior Manager Solutions Consulting to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants. You will be the technical bridge between our payments platform and clients  business needs, driving revenue and ensuring merchant success from pre-sale through go-live and beyond.

• Lead technical pre-sales discussions, delivering product demonstrations and platform presentations to prospective enterprise merchants.
• Architect elegant and scalable payment solutions tailored to the business requirements and technical landscapes of our largest strategic clients.
• Act as the primary technical advisor for strategic enterprise accounts, partnering with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase.
• Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless onboarding experience.
• Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap.
• Become a subject matter expert on the  platform and the broader payments ecosystem.

• A minimum of 5+ years of hands-on experience within the payments industry is essential.
• Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders.
• Deep understanding of API-based integrations, specifically REST/JSON APIs, and proficiency with related development tools like Postman.
• Strong problem-solving, analytical, and debugging skills, capable of reproducing, isolating, and explaining technical issues using logs, API responses, and other diagnostic tools.
• Ability to distill complex technical concepts and communicate them effectively to a business audience.
• Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and manage shifting priorities.
• A strong technical acumen is preferred, ideally with a degree in Computer Science, Engineering, or a related field.
• Previous experience in a similar role such as Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus.

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition meets opportunity – and your growth is in your hands. We work as one team and back each other to succeed, so whatever your background or identity, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. Let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at
We understand that work is just one part of life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on Linked In and Instagram.