Senior Associate, Process - Data Management

As a data management process team member on the Enterprise Customer Data Management team, you will be partnering with engineers and product owners in making sure our data meets the highest levels of quality and governance. Our divisional data footprint is expansive and leveraged across the entire organization.

As a data management team member you will leverage process management and technical skills to document, build, and maintain well‑managed data solutions in our target state platforms. This is a hands‑on, tactical, and visible role that will allow an individual to partner with multiple teams and various levels of the organization in successfully managing this expansive data footprint.

• Support the enterprise customer team and partner towers in converging data consumers from legacy systems to modernized infrastructure
• Partner with Card line of business and platform team members understanding existing processes, tools, and data footprint delivering a scalable data consumer strategy for operational and analytical use cases
• Lead data consumer onboarding sessions enabling convergence at scale, meeting governance requirements, and generating insights
• Develop and maintain data consumer job aids and self‑service documentation

• Bachelor’s Degree or Military Experience
• At least 2 years of process or project management experience
• At least 2 years of Google Suite experience
• At least 1 year of experience working with engineering teams

• Master’s Degree in Business Management, Process Management, Project Management, Computer Science or Information Systems
• Experience with NPI / PII and Privacy data rules
• 1+ years of experience with data analytics
• 1+ years of programming skills (SQL, Python, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $80,800 - $92,200 for Sr. Process Manager

New York, NY: $96,900 - $110,600 for Sr. Process Manager

McLean, VA: $88,800 - $101,300 for Sr. Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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