Solutions Engineer

We are a well-funded, early-stage startup hiring our Founding Solutions Engineering team to help build and own our enterprise customer motion from the ground up. This role is perfect for a hands‑on, technically curious partner who thrives in fast‑moving environments, enjoys creating structure from scratch, and works closely with founders, Product, and R&D to deliver and scale complex, AI‑driven enterprise solutions.

• Engage with customers to understand workflows, operational processes, and success criteria.
• Translate findings into clear requirements for AI‑powered solutions.

• Partner with customers to assess data readiness and gather inputs for AI workflows.
• Configure and integrate AI components into tailored, AI‑driven workflows.
• Collaborate with R&D to close data gaps and extend product capabilities when needed.

• Guide solution refinement and validation to ensure models meet performance and business value expectations.
• Define success metrics and pass criteria with customer stakeholders.

• Support integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security.
• Assist customers through security, compliance, and IT approval processes.
• Plan and support rollout to drive smooth implementation and adoption.

• 5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, or a similar customer‑facing role.
• Strong analytical skills with the ability to translate business needs into technical solutions.
• Solid understanding of AI concepts and their enterprise applications.
• High adoption of modern AI tools and workflows.
• Experience supporting deployments across cloud.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to manage solution delivery across the full customer lifecycle.

• Experience with process mining, workflow mapping, or operational analytics.
• Background in RPA, digital transformation consulting, or professional services.
• Familiarity with enterprise platforms (TMS, ERP, CRM, accounting software, email tools).
• Financial services industry experience.

The expected salary for this role is $220,000 to $280,000 OTE. This is a good‑faith estimate but does not include equity or other forms of compensation. Pay will be based on experience level, but those outside the salary band are welcome to apply.