Genesys Scrum Master: Agile Delivery Lead IVR & CTI
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
Insight Global
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Scrum Master, Systems Analyst, IT Consultant, IT Project Manager
Job Description & How to Apply Below
Location: New York
A leading technology services provider in New York is seeking an experienced Scrum Master to enhance its enterprise Genesys platform. The incumbent will drive Agile execution across voice, IVR, and API updates, ensuring predictable delivery and team velocity. Key responsibilities include facilitating Agile ceremonies, tracking sprint metrics, and maintaining alignment between product priorities and engineering. Candidates should possess 6 to 10 years of experience in Agile roles with a strong understanding of Agile methodologies.
A diverse work environment is emphasized.
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