Analyst II - Radiology IT

About NYU Langone Health

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

We have an exciting opportunity to join our team as an Analyst II – Radiology IT. The Radiology IT Analyst II is responsible for achieving in‑depth knowledge of assigned Radiology IT systems and software. He/She conducts regular day‑to‑day communication, monitors and maintains applications, demonstrates an understanding of clinical operations, and works with vendors, project team(s), NYULMC clinical representatives/subject matter experts, and end users to tailor the system to fit the organization’s needs.

The Radiology IT Analyst routinely performs in‑depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Radiology IT systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with Radiology applications; and will design, build, test, install, train and maintain those solutions. The Radiology IT Analysts also support modality connectivity to the network and applications.

He/She supports the installation of radiology applications and workstations running the radiology applications. The Radiology IT Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs.

• Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties.
• Demonstrate knowledge of the organization Service Standards and incorporate them into the performance of duties.
• Work with Application Managers, Directors, and the entire Project Team to collect, analyze and document business operations and workflow.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with colleagues to achieve the completion of tasks.
• Collaborate effectively with vendors using appropriate tools.
• Troubleshoot problems and address questions from users, and provide on‑call support on a rotating basis.
• Review and test changes, enhancements, and each new release as assigned.
• With support, create, review, and update test scripts to reflect proposed workflow solutions.
• Analyze data conversion needs.
• Analyze new functionality in new releases to identify impact.
• Develop an understanding of interface requirements and testing.
• Provide assigned on‑site support during go‑lives and system upgrades.
• Assist with all quality assurance processes, including change management and testing efforts.
• Actively participate and contribute in meetings as assigned.
• Work with radiologists, technologists, and operational users to support their workflows and troubleshoot issues.
• Incorporate patient safety factors in clinical design.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Participate in disaster recovery measures.
• Act as an application lead, responsible for working with vendors, colleagues, and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in…