Business Technology Solutions Consultant - IT-OT Integration

Overview

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

This role combines OT, smart manufacturing, and systems integration experience in a production / manufacturing environment. The ideal candidate should have 5-7+ years of experience across:

• Hands-on experience with smart manufacturing, IT-OT integration, and knowledge of OT systems (e.g., PLCs, SCADA, DCS, HMIs)
• Knowledge and experience with industrial communication protocols (e.g., OPC-UA, Mod Bus, MQTT, REST-APIs) with understanding of real-time data exchange across shop floor systems
• Experience in architecting hardware/software infrastructure to enable manufacturing intelligence solutions, including integration of OT data with MES, Historians (OSISoft PI, Ignition, Aveva, Kepware, etc.), ERP, LIMS, QMS
• Experience in designing and deploying scalable Industrial Data Operations capabilities and UNS compliant architecture for data contextualization, metadata management and creation of semantic data layers to enable use cases/applications
• Deep understanding of manufacturing process knowledge (discrete and continuous), including lean principles, OEE, downtime analysis, root cause analysis on live production lines for quality events
• Ability to lead workshops with client stakeholders and cross-functional teams to create digital transformation roadmaps to achieve Industry 4.0 / 5.0 visions for smart manufacturing / factory of the future, prioritizing high-ROI use cases, conducting Proof of Concepts/Proof of Value and scale for operationalization

• Bachelors’ or Masters’ degree in Electrical, Mechanical, Industrial or Electronics Engineering or a related technical discipline
• Exposure to manufacturing and quality advanced analytics use cases (e.g., golden batch, advanced process control, digital twins, batch release, deviation monitoring); knowledge of agentic AI use cases for manufacturing and quality is a bonus
• Lean / Six Sigma experience (Green Belt or Black Belt) preferred; formal certification is a plus but not required
• Familiarity with IIoT/IoT platforms (e.g., Tulip, Highbyte, Cognite, Thing Worx, Ignition, AVEVA) and cloud/on-prem data storage (AWS, Azure, Google Cloud Platform)
• Knowledge/experience of industrial cybersecurity (e.g., CFR Part 11, IEC
  62443, SOC
  2) is a nice-to-have
• Strong client-facing skills with experience supporting pre-sales / business development (demos, solutioning discussions, proposal creations, RFP responses)
• Strong communication skills with the ability to understand client business needs and translate them to technical and business requirements
• Demonstrated experience in change management and stakeholder onboarding, from shop floor users to senior leadership, to support adoption of new digital and OT/IT capabilities

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are…