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CRM & Lifecycle Marketing Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
Nederlander
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
CRM System, Digital Marketing -
Marketing / Advertising / PR
CRM System, Digital Marketing
Job Description & How to Apply Below
- Monitor and grow CRM databases across all owned channels
- Develop acquisition strategies to expand opt-in patron lists
- Report on engagement, retention, and churn metrics
- Channel Ownership & Operations
- Own execution and deployment of Email, SMS, Direct Mail, and In-App campaigns, including pre & post-show patron communications
- Manage Salesforce Marketing Cloud and Data Cloud segmentation
- Optimize lifecycle flows including abandon cart and loyalty journeys
- Performance & Analytics
- Define and track KPIs: open rates, CTR, conversion, revenue influenced, churn
- Partner with Business Intelligence to assess CRM performance
- Manage relationships with Salesforce, Attentive, and Validity
- Cross-Functional Collaboration
- Collaborate with Marketing Director on acquisition strategy
- Partner with Ad Sales on reporting and performance insights
- Support Group Sales CRM initiatives
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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