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Customer Success Associate: Onboarding & Support

Job in New York, New York County, New York, 10261, USA
Listing for: Adaptive Security
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
Location: New York

A cybersecurity startup based in New York is seeking a Customer Success Associate to join their growing team. This role involves overseeing customer onboarding and support processes, acting as the first point of contact for implementation and technical queries. The ideal candidate will have 1-2 years of experience in client-facing roles, particularly within SaaS, and demonstrate strong communication and problem-solving skills.

The position offers competitive compensation and a supportive office environment.
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Position Requirements
10+ Years work experience
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