Cyber Remediation Lead Consultant Endpoint Mobile Security

NOTE :
This job requires traveling to 37 locations within 5 borough of NYC on need basis.

• 1 to 2 years’ experience in IT Technical Support team leadership in an enterprise environment with a focus on cyber security.
• 2 to 4 years’ experience in supporting and maintaining a Microsoft Windows computing environment with hands on troubleshooting and maintaining systems.
• Experience supporting mobile devices running Android and Apple iOS operating systems.

• Bachelor’s degree in computer science, cybersecurity engineering, information systems or related discipline.
• Strong knowledge of IT supportive skills using ticketing systems and project management tools.
• Skilled at working independently, with direction from ACS IT management and prioritize multiple tasks for the team and adapt to needed changes.
• Understand and follow broad and complex instructions while maintaining confidentiality.
• Effectively communicate technical issues to team members and diverse audiences, both in writing and verbally.
• Comprehend technical language and to confer, analyze and write in an objective, lucid manner.
• Create workflows and technical documentation.
• Remain calm under high pressure/difficult situations.
• Preferred certifications:
  Security+, Network+, A+ from CompTIA, cyber security certifications such as CISM, ITIL certifications.