Lead Product Manager - Member Experience & Platform

Join us on our mission to empower founders and innovators to move faster, live better and access more.

Founders Card is a premium lifestyle and business membership platform used by over 250,000 entrepreneurs, executives, and innovators around the world. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like‑minded leaders - all designed to accelerate their success.

We’re entering a bold new phase of product innovation—and we’re looking for a Lead Product Manager to own and evolve the core member experience across our platform. This includes our member web, mobile app, partner integrations, and our emerging AI‑powered tools.

This is a high‑impact, high‑autonomy role for someone who can think strategically, move fast, and collaborate tightly with design and engineering to build a product members love.

• Core member experience. From onboarding to renewal, you'll define and refine the digital journey for members, ensuring value is immediate, intuitive, and sticky.
• Mobile app and web experience. Lead the rebuild of our mobile app while optimizing the benefits home on web to ensure satisfaction, usability, and a premium feel.
• AI‑powered features. Manage development of our AI Concierge and other machine learning–driven experiences that help members discover and access value faster.
• Benefit integrations. Streamline how benefits are surfaced, activated, and used; reducing friction, increasing engagement, and making redemption seamless.
• Engagement and satisfaction. Own key product KPIs including NPS, platform engagement, and retention. Continuously improve the experience through insight and iteration.

• Define product strategy and translate it into prioritized roadmaps, clear briefs, and MVPs.
• Build features and capabilities to drive our KPI, leveraging cross‑functional collaboration with engineering, design, marketing, and partnerships.
• Conduct and synthesize user research, usability testing, and behavioral analytics.
• Scope and deliver experiments, A/B tests, and iterative improvements across the platform.
• Represent the voice of the member while making strong tradeoffs between user needs, business goals, and technical constraints.
• Own key systems and experiences across web and mobile, ensuring they scale with quality.

• 6+ years of product management experience, ideally in consumer‑facing (B2C) roles.
• Proven success leading development of core mobile/web experiences and high‑engagement features.
• Familiarity with AI‑powered customer interfaces, conversational UX, or personalization systems.
• Strong UX instincts and a collaborative approach to working with designers; AI prototyping / vibe coding is a must.
• Confident in using data to inform decisions, track KPIs, and drive product insight.
• Excellent written and verbal communication skills—able to synthesize, influence, and ship.
• Bias for speed—we’re small and nimble, and deliver more in days than most teams deliver in weeks.
• Bonus: experience with subscription models, benefit platforms, or high‑trust user flows.

• A high‑impact role with full ownership of a core part of the product.
• The opportunity to build fast and break things in service of shaping the future of a premium membership platform.
• Tight partnership with design and engineering leadership.
• Competitive compensation: $180K–$220K base salary (depending on experience), plus bonus, 401(k), and comprehensive benefits.
• Free lunch, snacks, and gym at our brand new office at 57th and Madison.

$180,000 - $220,000 a year