Warranty Administrator

Overview

Automotive Warranty Administrator. Full Time Hybrid

We are currently looking to hire an Automotive Warranty Administrator.

• Accurately coding warranty claims and entering into the dealership management system (Reynolds).
• Processing warranty claims to ensure documentation and verifying repairs meet Mazda warranty policy requirements.
• Reviewing warranty claims and correcting all errors that impede payment transaction from Mazda and/or vendor.
• Provides a high level of coaching and counseling to service consultants and repair technicians.
• Booking/coding/technician flagging on all warranty & service contract repair orders.
• Maintains a high level of knowledge for all Mazda campaigns, TSB's, SSM's and product concerns.
• Reconciling all warranty receivables and working with the accounting department to obtain payments.
• Handle rejected claims according to dealership and/or Mazda specifications.
• Daily follow up on outstanding claims and service consultant open repair orders.
• Maintaining all service and customer records as required Mazdato dealership requirements.
• Achieves Mazda Certification Warranty Administration.

• Multiple Option Medical and Prescription Plans
• H.S.A. Plans
• Dental Plans
• Prescription Options
• Vision Plans
• Short and Long Term Disability Programs
• Employee and Family Life Insurance
• Wellness Alternatives
• Health Club Membership Discounts
• Workplace Banking Solutions
• Mortgage and Home Loan Programs